Frequently Asked Questions

Every package includes delivery, setup, teardown, a trained on-site attendant for the duration of your event, custom-designed digital overlays or print templates, and a digital gallery of all photos and videos. Specific inclusions vary by booth type — see our Booth Experience page for details.

Our standard rental is 3 hours of active booth time (not including setup and teardown). Extended hours are available. We'll confirm timing and pricing in your custom quote.

We offer tiered packages based on event type and booth selection, as well as custom quotes for events with unique requirements. Request a quote to see current pricing for your specific event.

Each booth requires one standard 20-amp household outlet (120V) within 50 feet of the setup location. We bring our own extension cords and power strips. If your venue uses generator power, please let us know in advance so we can bring surge protection.

Space requirements vary by booth type. The Digital Social Booth needs a minimum of 6' × 6'. The Luxury Mirror Booth needs 8' × 8' (10' × 10' recommended). The 360 Video Booth needs 10' × 10' minimum. Ceiling clearance of 8 feet or more is required for all booths.

Setup takes 30–75 minutes depending on the booth type. We arrive 60–90 minutes before your booth's start time to ensure everything is tested and ready. Teardown takes approximately 30–45 minutes and happens after your event ends.

Yes, with conditions. We require a flat, level surface (no grass unless a platform is provided), a covered or tented area to protect equipment from weather, and access to power. Outdoor setups may require an additional site fee depending on conditions.

All of our rentals are full-service. We deliver, set up, operate, and tear down the booth. You and your guests never need to touch the equipment.

Absolutely. Every rental includes a custom-designed overlay, print template, or video intro tailored to your event. For weddings, that means your monogram, colors, and names. For corporate events, that means your logo, brand colors, and campaign hashtag. We send you a design proof for approval before the event.

We offer a curated selection of backdrops including sequin walls (gold, silver, rose gold, black), greenery panels, solid fabric in various colors, and custom-printed backdrops. Custom backdrops are available for an additional fee and require 2+ weeks of lead time.

Yes. All of our booths support instant digital delivery via text message or email. Guests enter their phone number or email at the booth and receive their photos or videos within seconds. No app download required.

Yes. We carry $2,000,000 in general liability insurance. We can provide a Certificate of Insurance (COI) naming your venue as an additional insured upon request — just ask when you book.

Cancellations made 30+ days before the event receive a full refund minus the non-refundable deposit. Cancellations within 14–30 days receive a 50% refund. Cancellations within 14 days are non-refundable. Rescheduling is available at no additional cost with 14+ days' notice, subject to availability.

We carry backup equipment to every event. In the rare event of a malfunction, our attendant will swap components on-site — typically within 10–15 minutes. If we cannot resolve the issue, you'll receive a prorated refund for any downtime.

We serve the entire Atlanta metro area including Buckhead, Midtown, Downtown, Decatur, Marietta, Alpharetta, Sandy Springs, Roswell, Brookhaven, Dunwoody, Smyrna, Kennesaw, Peachtree City, and surrounding communities. Events outside of a 30-mile radius from Atlanta may be subject to a travel fee.

Yes. We regularly serve events across Georgia and occasionally travel to neighboring states for destination weddings and large corporate events. A travel fee applies for events beyond our standard service radius. Contact us for a custom quote.